FAQs

Have a question?

Let’s take a look at our most frequently asked questions. This page will (likely) answer your query. If you are unable to find the answer you need, you are welcome to contact us. Our details are at the bottom of this page.

Our FAQs are placed in sections (under bolded headlines) to enable you to find what you need more easily.

Why are Posture Form Pillows so different?

The Posture Form Pillow is made from a revolutionary new moisture wicking memory foam, nicknamed “NexGen”. It is characterised as being a fully open cell foam that dramatically aids in the dissipation of heat and moisture through significantly increased airflow.

It has a wonderful soft and comfortable feel. The unique manufacturing process ensures these luxurious memory foam pillows are as supportive as they are comfortable.

NexGen’s incredible porosity and boosted air flow keeps the foam dry and fresh — it breathes! This significantly enhances hygiene and the transfer of heat away from the head and neck for comfort. Superior support, comfort and longevity.

Next Generation is a breakthrough in memory foam technology. The second generation hybrid viscoelastic (memory) foam offers a premium level of luxury, performance and comfort.

This remarkable product is extremely breathable. Its fully open cell construction moulds to your body shape providing optimum pressure redistribution for ideal support.

NexGen has been designed to enhance your sleep experience by delivering Australia-first comfort, support and temperature regulation.

NexGen foam has over 6 times the airflow of traditional memory foam pillows to allow breathability and draw moisture and heat away from the body. This keeps you cooler and drier through our hot Aussie summer nights.

NexGen’s properties result in a pillow that lasts far longer than a traditional memory foam pillow.

The foam has enhanced airflow, moisture wicking qualities and our unique dual protection system. This reduces the speed of deterioration, leading to superior longevity, support, comfort and hygiene.

This sets Posture Form Pillows apart. Over the life of your pillow, this will save you $100s.

You are unable to purchase this technologically advanced sleep surface elsewhere within Australia.

Due to the fully open cell structure this foam combines porosity and robustness.

The result is an even, regulated temperature for a sleeping environment that no traditional memory foam can offer!

A wonderful attribute of NexGen foam is its incredible porosity, which allows for better air flow and keeps the foam dry and breathable.

This significantly enhances hygiene and the transfer of heat away from the head and neck. We believe the support, comfort and longevity this foam offers is unmatched.

Your pillow will be at its most firm when you first lay your head on it. As body heat transfers from your head and neck, it will quickly soften.

However, our unique foam won’t ever result in that hard feeling traditional memory foams deliver on a cold night!

Unzip the outer cover, peel it back and place your mouth to the inner (foam) core of your Posture Form Pillow.

You can blow straight into the foam without your cheeks puffing up.

Try doing this to a traditional memory foam pillow and you will see the difference.

Any pillow that is worth your investment will pass the blow test.

How long does it take to get used to a contoured pillow?

Most people love their new pillow from the first night.

If you haven’t previously used a contour pillow, though, it may take a few nights to acclimatise.

You may find it useful to initially use your new pillow at the beginning of the night. If you experience any discomfort, change back to your old pillow for the rest of the night.

In a very short time, we know you’ll be sleeping better than ever and without any need for the old and familiar.

How do you determine the correct memory foam pillow height?

The correct height largely depends on your shoulder width and preferred sleeping position (back or side). Mattress density will also impact on the height of your therapeutic pillow.

A key factor to consider is whether you’re primarily a back or side sleeper.

For back sleepers, it is important to ensure the head is not in a forward position.

For side sleepers, the correct height provides support between the outer shoulder and the cheek, head and neck.

The pressure relieving design of Posture Form Pillows means they will adapt to your sleeping position. It is recommended that:

Small-medium body builds and back sleepers: Use the pillow only (without the insert).

Medium-large body builds and side sleepers: Use the pillow and the included insert layer piece.

Stomach sleepers: We strongly recommend against stomach sleeping as it results in a twisted, unsupported spine.

Are these pillows suitable for children?

Absolutely! The growing and developing spine will greatly benefit from correct sleeping posture.

Ages 8 and up can use the Posture Form Pillow – LOW without the removable layer.

However, there is no set age as some kids have broader builds than others at an earlier age. Your best judgement should be exercised here. For example, it may be practical for a larger 7-year-old but not for a small 8-year-old.

Kids often sleep on their tummy and this is a great way to encourage back or side sleeping.

Our Children’s Pillow is a great first pillow for younger children 3-7 years.

Can Posture Form Pillows ease neck and back pain?

Whether our therapeutic pillows will help to reduce your pain depends on why you are experiencing physical distress?

Our pillows are designed to correctly support your neck and head. This lessens the strain placed on the spine and muscles.

Many of our customers report pain relief, including Lisa, Bronwyn and Fiona…

“I had been suffering from neck soreness and finding that I had been tossing and turning all night trying to find ‘my spot’ with my normal pillows. After using the pillow for a few nights, the stiffness in my neck had significantly reduced and I was sleeping in the same position for most of the night.”
– Lisa Keeble – Whittlesea, VIC

“After years of struggles with my sleeping position, waking feeling fatigued and sore, I’ve finally found a pillow I love.”
– Bronwyn McIntyre – Earlville, QLD

“The end result is waking up with no aches and pains.”
– Fiona Geri – Ormiston, Redland Bay, QLD

Why shouldn’t I buy a cheaper alternative?

There are plenty of pillow options in-store and online.

Often, people come to us after they’ve spent many hundreds of dollars trying to find the right fit.

We’ve seen many pillows that harm health rather than improve wellbeing.

When you are searching for a new pillow, there are 5 key questions to ask…

  1. Does it provide the correct design and contour support? The purpose of your pillow is to perfectly support your spine. A contour is required because the space between your head and the mattress and your neck and the mattress are different. Imagine building a house with walls of the same heights but an undulating floor. You would end up with a wonky roof. A non-contour pillow simply cannot provide the support a contour version can.
  2. Does it have an insert to allow you to adjust the height? If a pillow is not adjustable, the chances that it will provide the perfect fit are slim.
  3. What type of foam are they made from? Many suppliers talk about their breathable open cell memory foam so it’s important to ask additional questions. Most often these foams are partially open cell, not fully open cell like NexGen. This makes all the difference to support, longevity, hygiene and comfort.
  4.  Have they used the best materials available? We unashamedly want to provide pillows we are proud of. We never compromise. Unfortunately, many companies don’t share our ethics. Ensure you choose a therapeutic pillow with the highest quality medical-grade materials and the latest technology for the best health outcomes.
  5. Would a health professional recommend it? A health professional’s reputation rests on the advice they give. Choosing a contour pillow that is recommended by chiropractors, physiotherapists, and osteopaths helps you to make an informed decision. Posture Form is a professionally recommended product.

Am I sleeping in the right position?

Stomach sleeping should be avoided, whenever possible. When the head is turned to one side, it causes an unnatural and stressful rotation of the cervical spine to occur. This can create neck and lower back pain.

Changing from sleeping on your stomach to another sleep posture can take some time and effort however the benefits far out-weigh any short-term annoyance. One way to help in the transition is to utilise a Peanut Pillow . This small pillow can be placed between your knees as you transition to side sleeping. Some people find this enhances their comfort in the unfamiliar sleeping position. It may also help to align the lower back and ease tension in this region.

Side sleeping allows the vertebrae to open up and the muscles to relax. A pillow of the correct height will fill the space between the edge of your shoulder and cheek. This will encourage side sleeping.

To support your knees and lower back, a second pillow may help. Either place this between the legs or under the upper leg so this limb remains parallel to the bed as opposed to twisted.  A second pillow can be especially beneficial if you suffer from lower back pain.

Back sleeping is a well loved position. Back sleepers need a lower pillow so their head is not pushed forward, resulting in poor alignment. A low contour pillow will support the neck, while the head remains in alignment. A second pillow placed under the knees can ease lower back pain.

When will my therapeutic pillow be delivered?

Once we receive your order, your Posture Form Pillow will be dispatched within 1 business day (Monday-Friday).

Depending on your location it can take between 2-7 business days for your order to arrive.

It can take a few nights to acclimatise to a new pillow.

After that if you do not love your Posture Form Pillow, let us know.

Please return the pillow to us at Posture Form Pillows, PO Box 506, Oxenford, QLD 4210 via a trackable service to ensure proof of delivery.

Once the pillow is returned we will promptly organise a full refund.

How can I contact you?

During business hours, you can call us on 0400 695 803.

Alternatively, you can send an email and we will get back to you within the same business day.